Return & Refund Policy

Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure you’ll receive your item on time and as described.

Refunds


Our highest priority is to make you happy, so everyone who shops on elyfer.com receives the following guarantees:


• full refund if you don’t receive your order;
• full refund if your order does not arrive within the guaranteed time;
• full or partial refund if the item is not as described or damaged;
• full refund if you do not want the product you have received (but you must return the item at your expense and the item must be unused).

Full refunds are not available under the following circumstances:


• your order does not arrive due to factors within your control (e.g. providing the wrong shipping address);


You can submit refund requests within:


• 30 days after the order is delivered;


Your refund will be approved and processed once we receive your return and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Order cancellation


All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 1 hour. Once the packaging and shipping process has started, it can no longer be canceled.


You can always contact us for any return question at info@elyfer.com or +1 (862) 207-9315 


Exchanges


The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Easy Returns


All our products are backed with a 30-day money back guarantee. Just send us a message on contact us page or contact us at info@elyfer.com and we will refund the purchase price.


We stand behind everything we sell. If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.


Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!


Please do not send your purchase back to us unless we authorize you to do so.

Contact info

  • Email: info@elyfer.com
  • Telephone Number: +1 (862) 20-2440
  • Mailing Address: Tiris Trade LLC (Elyfer Socks), 95 Industrial East, Clifton New Jersey 07012, United States